Livasì | SALES CONDITIONS - LIVASI

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The General Conditions of Sale regulate sales EXCLUSIVELY IN ITALY of the products listed on the livasi.com website, starting from the registration of the order. Conditions and acceptance:
The fact that the Customer accepts the General Conditions of Sale before confirming his order on the Livasi.com site, automatically entails the acknowledgment and acceptance of the aforementioned ones without reserve. It is forbidden for the purchaser to enter false, and / or invented, and / or fictitious data, in the registration procedure necessary to activate to him the process for the execution of this contract and the related additional communications; personal data, telephone number and e-mail address must be exclusively the real personal data and not of third parties and / or fancy ones.
ORDERS: IN THE PHASE OF COMPLETING THE ORDER TO THE CUSTOMER IS REQUIRED TO:
  • fill in the form relating to personal data; It is important to specify the delivery address, telephone number and an e-mail address.
  • Carefully review the form, in all its parts, before validating the order. The Azienda Agricola Giuseppe Porcelli is not in any case responsible for errors committed during the purchase and not disclosed to the Giuseppe Porcelli Winery by e-mail or by mistake related to the delivery of the package resulting from information or data incorrectly entered by the Customer, in the form relating to personal data.
  • Report within the hour following the order placed, any product changes , or shipping address to avoid the occurrence of any errors.
ORDER CONFIRMATION:
For all orders placed on the Livasi.com website, the Azienda Agricola Giuseppe Porcelli automatically sends an e-mail confirming the order to the address indicated by the Customer in his data sheet.
PRODUCTS:
The photographs of the products could, in some cases, not correspond exactly to the product received, without however jeopardizing its quality which will in any case be equivalent.
PAYMENT PRICES AND METHODS
The unit sales price including VAT is shown next to each item and is expressed in Euro.
EXPECTED PAYMENTS ARE:  
  • Payment in cash on delivery: payment must be made exclusively with cash up to a maximum amount of € 2,999.99 at the time of delivery of the goods directly to the courier. Checks are not accepted. IMPORTANT if you choose the method of payment for cash on delivery during the order process the address of the recipient must be indicated that of the purchaser.
  • Advance payment by bank transfer: the customer must send an email to amministrazione@livasi.com to confirm the payment. The goods will not be shipped until we have received payment confirmation.
  • Paypal : is the world's best known online payment system that allows you to pay with maximum security, in real time. With Paypal, in fact, the merchant never sees the data of your credit card or account (which are encrypted with a special system), but only the payment received.
  • SHIPPING OF GOODS
The order is prepared within a few hours from its sending and shipping is done by national courier EXCLUSIVELY IN ITALY. As soon as the package is handed over to the courier you will receive the e-mail Tracking shipment with the number of waybill by which you can monitor the progress of the shipment.
Shipping costs are free for orders starting from € 70.00. For orders below € 70.00, the shipping cost is € 7.90 including VAT for deliveries in Italy only.
Approximate delivery times for Italy are approximately 3-5 working days, excluding the day of departure of the goods.
Please note that the courier will deliver to the street level and does not make deliveries to the floor.
DELIVERY OF GOODS
At the time of delivery, any damage or lack of packages must be reported immediately by an annotation to be shown on the transport document delivered by the courier, specifying the product (s) damaged or missing. This annotation will be communicated at the same time via e-mail to amministrazione@livasi.com. Only in this way the Azienda Agricola Giuseppe Porcelli can proceed to the partial or total replacement of the product.
CHANGE OF SALES CONDITIONS:
the Azienda Agricola Giuseppe Porcelli reserves the unquestionable right to modify these General Conditions of Sale at any time. Customers are invited to read the General Conditions of Sale before each purchase.
RIGHT OF WITHDRAWAL
Pursuant to Legislative Decree n. 206/2005, the Azienda Agricola Giuseppe Porcelli recognizes to the Purchaser of the goods the RIGHT OF WITHDRAWAL. This right, according to the law, may be exercised by the Buyer WITHIN AND NOT MORE THAN 10 (TEN) WORKING DAYS from the date of receipt of the goods, under penalty of forfeiture.
RULES FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL
The communication of the withdrawal must be sent, in the aforementioned terms, by e-mail to the address   aziendaporcelli@pec.it, or by registered letter with acknowledgment of receipt to the following address:
Azienda agricola Giuseppe Porcelli Loc livasì snc , 89864 Spilinga (VV)
It must also indicate: * the indication of the product / products ordered * the details of the order document and the details of the bank account with which the payment was made (bank, reference agency, iban)
The returned goods must be returned, intact, no later than 10 (ten) working days from the date of receipt of the same (to this end will be the date on the waybill of the courier delivered to the Buyer together with the goods) to the following address:
Azienda agricola Giuseppe Porcelli Loc livasì snc , 89864 Spilinga (VV)
The Purchaser is required to return the goods, according to the above-mentioned procedures, WITH PACKAGE INSURED IN PORTO FRANCO. No parcels sent back to the assigned port will be collected.
Attention: up to the certificate of receipt in our warehouse, under the full responsibility of the Customer, in case of damage to the goods during transport, the Azienda agricola Giuseppe Porcelli will inform the Customer of the event (within the working day following receipt of the goods in their warehouse), to allow him to promptly report his complaint to the courier chosen by him and obtain the reimbursement of the value of the asset (if insured); in this case, the product will be returned, with shipping costs charged to the customer, simultaneously canceling the request for withdrawal; the Azienda agricola Giuseppe Porcelli is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments; upon its arrival in the warehouse, the product will be examined to assess any damage or tampering not caused by transport. In the event that there is a lack and / or breakage of the product will be fully paid by the customer. As provided by the aforementioned Legislative Decree, once the control procedures have been completed on the correct use of the Right of Withdrawal, the Azienda agricola Giuseppe Porcelli will refund to the Purchaser within the terms of the Law the sum paid for the purchase of the goods, minus the shipping costs only.
INFORMATION
For any information you can directly contact the Azienda agricola Giuseppe Porcelli at the following telephone number: +39 3408828818 (from Monday to Thursday from 8:40 to 13.00 and from 14.20 to 18:00 and on Fridays from 8:40 to 13.00 and from 14.20 to 17: 00 ) or send an e-mail to the address  info@livasi.com .
Logo Azienda agricola Porcelli Giuseppe Nduja Spilinga
Azienda Agricola Giuseppe Porcelli, Loc. Livasì snc 89864 Spilinga (VV), Email: info@livasi.com, Tel: 096365557

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Azienda Agricola Giuseppe Porcelli, Loc. Livasì snc 89864 Spilinga (VV),
Email: info@livasi.com, Tel: 096365557
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All images are provided for illustrative purposes only
and do not constitute a contractual element
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